We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different prints are made in different factories. Items that ship from the USA won't necessarily arrive much faster than items shipped from China, this is due to the shipping methods.
Please contact us if your question is not listed below
Where do you ship from?
How long will it take for my items to arrive?
It will usually take 7-14 business days for all orders to arrive. Since we offer hundreds of different prints, all our print are custom made to order. Shipping times vary from product-to-product; based on demand and shipping location. You will be emailed a tracking number within a few days of placing your order. Items that ship from the USA won't necessarily arrive much faster than items shipped from China, this is due to the shipping couriers used for each.
How long will it take to receive a tracking number?
It will usually take between 2-5 business days. Be sure to enter your email address to receive it.
What countries do you ship to?
You can place an order from any country, we ship worldwide.
Is shipping really free?
Yes its free for all items in our store, but in order to provide this service you must be willing to wait 2 to 3 weeks for your item to arrive.
Will I have to pay customs?
For most countries such as USA, Canada, Australia, and United Kingdom the answer is no, you will not have to pay customs unless your order is really large. But for some other countries you may have to and depending on if you order more than 1 piece.
I have received a delivery confirmation, but I don't have the parcel.
Please double-check with your neighbors and people you share home with, maybe someone has collected if for you. Alternatively please contact your local post office / courier to find the package.
If I order multiple items, will they arrive in 1 package?
If you order multiple products, they may come separately due to the items made in different factories
My tracking number is not working.
My parcel hasn't arrived yet!
Due to ongoing Covid-19 pandemic, some orders might take longer than usual, but please don't worry. Your parcel is on its way for sure! If you haven't received the parcel after 3 weeks from placing the order please contact us. Our customer service team will be able to check the status of your order.